COMPLAINT PROCEDURE
Should a patient be of the opinion
that a medical care provider treated him/her in
an unethical or unprofessional manner, the Health
Professions Council of South Africa could be contacted
provided that such a person is registered with
HPCSA.
- A written complaint should be lodged addressed to the Registrar of the HPCSA;
- The complaint should be signed by the complaint in person;
- The HPCSA could ask for further detailed information;
- The relevant practitioner has to forward an explanation and attach any relevant documentation;
- A committee of Preliminary Inquiry will decide
whether a further inquiry should be held, if
not the matter will be regarded as finalised;
- Should a further inquiry be held, further consultations will be conducted and a charge sheet will be forwarded to the practitioner.
Health Professions registered with HPCSA :
MEDICAL AND DENTAL PROFESSIONS BOARD
- Dentists
- Medical Practitioners
- Interns
- Student Interns
- Visiting Students
- Biomedical Engineers
- Clinical Biochemists
- Genetic Counsellors
- Medical Scientists
- Medical Physicists
- Anaesthetist's Assistants
- Health Assistants
THE PROFESSIONAL BOARD FOR ENVIRONMENTAL HEALTH PRACTITIONERS
- Environmental Health Practitioners
- Student Environmental Health Practitioners
- Food Inspectors
MEDICAL TECHNOLOGY
- Medical Technologists
- Student Medical Technologists
- Medical Technicians
- Student Medical Technicians
- Supplementary Medical Technicians
- Student Supplementary Medical Technicians
Occupational Therapy and Medical Orthotics/Prosthetics
- Supplementary Medical Orthotists and Prosthetists
- Supplementary Occupational Therapists
- Arts Therapy Students
- Orthopaedic Footwear Technicians
- Medical Orthotists and Prosthetists
- Student Medical Orthotists and Prosthetists
- Orthopaedic Technical Assistants
- Occupational Therapists
- Student Occupational Therapists
- Arts Therapists
- Occupational Therapy Technicians
- Student Occupational Therapy Technicians
- Assistant Med Orthotist Prost & Leather Workers
- Occupational Therapy Assistants
PROFESSIONAL BOARD OF OPTOMETRY AND DISPENSING OPTICIANS
- Dispensing Opticians
- Student Dispensing Opticians
- Supplementary Optical Dispensers
- Student Supplementary Optical Dispensers
- Supplementary Optometrists
- Student Supplementary Optometrists
- Optometrists
- Student Optometrists
- Orthoptists
- Student Orthoptists
PROFESSIONAL BOARD OF PHYSIOTHERAPY, PODIATRY AND BIOKINETICS
- Physiotherapists
- Student Physiotherapists
- Physiotherapy Assistants
- Student Physiotherapy Assistants
- Remedial Gymnasts
- Supplementary Biokineticists
- Supplementary Podiatrists
- Supplementary Physiotherapists
- Masseurs
- Podiatrists
- Biokineticists
- Student Biokineticists
- Student Podiatrists
PSYCHOLOGY
- Psychologists
- Intern Psychologists
- Student Psychologists
- Registered Counsellors
- Psychometrists
- Psychotechnicians
Radiography and Clinical Technology
- Clinical Technologists
- Student Clinical Technologists
- Graduate Clinical Technologists
- Student Radiographers
- Radiographers
- Electro-Encephalographic Technicians
- Student Electro-Encephalographic Technicians
- Supplementary Radiation Technologists
- Supplementary Diagnostic Radiographers
- Student Supplementary Diagnostic Radiographers
- Restricted Supp Diagnostic Radiographers
- Student Restricted Supp Diagnostic Radiographers
- Radiation Technologists
- Student Radiation Technologists
- Supplementary Clinical Technologists
- Supplementary Electro-Encephalographic Technicians
Speech, Language and Hearing
- Supplementary Hearing Aid Acoustitians
- Community Speech and Hearing Workers
- Student Community Speech and Hearing Workers
- Speech Hearing and Correctionists
- Student Speech Hearing and Correctionists
- Supplementary Audiologists
- Student Supplementary Audiologists
- Supplementary Speech Therapists and Audiologists
- Student
- Supplementary Speech Therapists and Audiologists
- Speech Therapists
- Student Speech Therapists
- Speech Therapists and Audiologists
- Student Speech Therapists and Audiologists
- Speech Therapy Assistants
- Audiometricians
- Student Audiometricians
- Audiologists
- Student Audiologists
- Hearing Aid Acousticians
- Student Hearing Aid Acousticians
PROFESSIONAL BOARD OF DENTAL THERAPY AND ORAL HYGIENE
- Oral Hygienists
- Student Oral Hygienists
- Dental Therapists
- Student Dental Therapists
PROFESSIONAL BOARD OF DIETETICS
- Dieticians
- Student Dieticians
PROFESSIONAL BOARD FOR EMERGENCY CARE PRACTITIONERS
- Emergency Care Assistants
- Ambulance Emergency Assistants
- Student Ambulance Emergency Assistants
- Paramedics
- Student Paramedics
- Basic Ambulance Assistants
- Operational Emergency Care Orderlies
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