Complaint Procedures
Surrogacy agreements are internationally well recognised

Should a patient be of the opinion that a medical care provider treated him/her in an unethical or unprofessional manner, the Health Professions Council of South Africa could be contacted provided that such a person is registered with HPCSA.

  • A written complaint should be lodged addressed to the Registrar of the HPCSA;
  • The complaint should be signed by the complaint in person;
  • The HPCSA could ask for further detailed information;
  • The relevant practitioner has to forward an explanation and attach any relevant documentation;
  • A committee of Preliminary Inquiry will decide whether a further inquiry should be held, if not the matter will be regarded as finalised;
  • Should a further inquiry be held, further consultations will be conducted and a charge sheet will be forwarded to the practitioner.

Medical & Dental Professions Board

  • Dentists
  • Medical Practitioners
  • Interns
  • Student Interns
  • Visiting Students
  • Biomedical Engineers
  • Clinical Biochemists
  • Genetic Counsellors
  • Medical Scientists
  • Medical Physicists
  • Anaesthetist's Assistants
  • Health Assistants

The Professional Board for Environmental Health Practitioners

  • Environmental Health Practitioners
  • Student Environmental Health Practitioners
  • Food Inspectors

Medical Technology

  • Medical Technologists
  • Student Medical Technologists
  • Medical Technicians
  • Student Medical Technicians
  • Supplementary Medical Technicians
  • Student Supplementary Medical Technicians

Occupational Therapy & Medical Orthotics/Prosthetics

  • Supplementary Occupational Therapists
  • Arts Therapy Students
  • Orthopaedic Footwear Technicians
  • Medical Orthotists and Prosthetists
  • Student Medical Orthotists and Prosthetists
  • Orthopaedic Technical Assistants
  • Occupational Therapists
  • Student Occupational Therapists
  • Arts Therapists
  • Occupational Therapy Technicians
  • Student Occupational Therapy Technicians
  • Assistant Med Orthotist Prost & Leather Workers
  • Occupational Therapy Assistants

Professional Board of Optometry & Dispensing Opticians

  • Dispensing Opticians
  • Student Dispensing Opticians
  • Supplementary Optical Dispensers
  • Student Supplementary Optical Dispensers
  • Supplementary Optometrists
  • Student Supplementary Optometrists
  • Optometrists
  • Student Optometrists
  • Orthoptists
  • Student Orthoptists

Professional Board of Physiotherapy, Podiatry & Biokinetics

  • Physiotherapists
  • Student Physiotherapists
  • Physiotherapy Assistants
  • Student Physiotherapy Assistants
  • Remedial Gymnasts
  • Supplementary Biokineticists
  • Supplementary Podiatrists
  • Supplementary Physiotherapists
  • Masseurs
  • Podiatrists
  • Biokineticists
  • Student Biokineticists
  • Student Podiatrists

Phychology

  • Psychologists
  • Intern Psychologists
  • Student Psychologists
  • Registered Counsellors
  • Psychometrists
  • Psychotechnicians

Radiography and Clinical Technology

  • Clinical Technologists
  • Student Clinical Technologists
  • Graduate Clinical Technologists
  • Student Radiographers
  • Radiographers
  • Electro-Encephalographic Technicians
  • Student Electro-Encephalographic Technicians
  • Supplementary Radiation Technologists
  • Supplementary Diagnostic Radiographers
  • Student Supplementary Diagnostic Radiographers
  • Restricted Supp Diagnostic Radiographers
  • Student Restricted Supp Diagnostic Radiographers
  • Radiation Technologists
  • Student Radiation Technologists
  • Supplementary Clinical Technologists
  • Supplementary Electro-Encephalographic Technicians

Speech, Language and Hearing

  • Supplementary Hearing Aid Acoustitians
  • Community Speech and Hearing Workers
  • Student Community Speech and Hearing Workers
  • Speech Hearing and Correctionists
  • Student Speech Hearing and Correctionists
  • Supplementary Audiologists
  • Student Supplementary Audiologists
  • Supplementary Speech Therapists and Audiologists
  • Student
  • Supplementary Speech Therapists and Audiologists
  • Speech Therapists
  • Student Speech Therapists
  • Speech Therapists and Audiologists
  • Student Speech Therapists and Audiologists
  • Speech Therapy Assistants
  • Audiometricians
  • Student Audiometricians
  • Audiologists
  • Student Audiologists
  • Hearing Aid Acousticians
  • Student Hearing Aid Acousticians

Professional Board of Dental Theropy & Oral Hygiene

  • Oral Hygienists
  • Student Oral Hygienists
  • Dental Therapists
  • Student Dental Therapists

Professional Board of Dietetics

  • Dieticians
  • Student Dieticians

Professional Board for Emergency Care Practitioners

  • Emergency Care Assistants
  • Ambulance Emergency Assistants
  • Student Ambulance Emergency Assistants
  • Paramedics
  • Student Paramedics
  • Basic Ambulance Assistants
  • Operational Emergency Care Orderlies
Medical Law